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Operating Partner

JOB SUMMARY:

The Operating Partner oversees all operational aspects of the LKN bar and restaurant group, driving excellence in performance, profitability, and guest experience across all locations. This role serves as a strategic leader and key business partner to ownership, responsible for building scalable operational systems, optimizing financial results, and developing high-performing management teams that reflect the company’s culture and brand standards. The Operating Partner is a hands-on leader who maintains a visible presence in the business during peak operating periods as required to support teams, ensure operational excellence, and uphold brand standards.

DUTIES/RESPONSIBILITIES:

Strategic & Operational Leadership

  • Provide leadership, direction, and oversight for all locations.
  • Develop and execute operational strategies that align with company goals and growth plans.
  • Standardize best practices across locations to ensure consistent quality, efficiency, and brand identity.
  • Conduct regular site evaluations, providing actionable feedback and guidance to General Managers.
  • Partner with executive leadership on operational planning for new openings, renovations, and market expansions.

Financial Performance & Growth

  • Oversee financial performance of all units, including sales, labor, food, and beverage costs.
  • Analyze P&L statements and key performance metrics to drive profitability and operational efficiency.
  • Collaborate with executive leadership on budgeting, forecasting, and financial reporting.
  • Identify and implement strategies to increase revenue and optimize expenses.

Leadership & Team Development

  • Recruit, develop, and mentor management and operational staff.
  • Foster a culture of accountability, empowerment, and continuous improvement.
  • Lead regular meetings and training initiatives.
  • Support performance processes, including evaluations, coaching, and succession planning.

Guest Experience & Brand Management

  • Champion a culture of hospitality and ensure exceptional guest experiences across all locations.
  • Maintain brand standards and operational consistency in food, beverage, and service quality.
  • Address and resolve guest feedback and high-level service issues when escalated, including on-site support.

Compliance, Safety & Risk Management

  • Ensure all venues comply with federal, state, and local regulations, including health, safety, and liquor laws.
  • Oversee licensing, inspections, and compliance documentation across all properties.
  • Implement and monitor safety and security protocols for staff and guests.

REQUIRED SKILLS/ABILITIES:

  • Proven ability to manage, lead & develop teams.

  • Strong analytical and financial acumen, with deep experience in P&L management.

  • Excellent leadership, communication, and organizational skills.

  • Proficient in operational systems including POS, scheduling, inventory, and reporting tools.

  • Knowledge of food safety and sanitation standards (ServSafe certification preferred).

  • Ability to work flexible hours, including evenings, nights, weekends, and holiday as business needs require.

PHYSICAL REQUIREMENTS:

  • Ability to move throughout all areas of bar, restaurant and kitchen environments.

  • Must be able to lift 25+ pounds at times.

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